FREqUENTLY ASKED QUESTIONS
What is NCMC doing about COVID?
As of August 16th, 2022, North Carolina Master Chorale is honoring the COVID policy of each venue. The requirements are subject to change based on community spread and government mandates. Contact Samantha with any questions regarding the COVID policy.
What should I wear?
Attire of Master Chorale patrons varies from jeans to business suits, with a majority of patrons falling into the ‘business casual’ style of dress.
How long are concerts?
Our programs run from ~75 minutes to ~2.5 hours depending upon the repertoire. We generally add this information to the concert’s specific webpage about one month prior to a performance to aid our patrons in their planning.
When should I arrive?
Doors open 30-45 minutes prior to each performance for seating. The box office at the venue opens 45-60 minutes prior to each concert. Seating in the Duke Energy Center is assigned/reserved. At other venues, seating is general admission: first come, first serve.
What do I do if I can't use my tickets?
One option: Give them to a friend! Another option: You can receive a tax receipt by turning them in to the NCMC office no later than 24 hours prior to a concert.
Can I get a refund for my tickets?
NCMC has a no refund policy for tickets. Should you find you will be unable to attend a performance, NCMC subscribers may exchange tickets for alternate subscription performances in the same season. Patrons need only pay the difference in price if the concert to which you are exchanging is more expensive. Tickets must be exchanged at least 24 hours prior to the date of the scheduled performance for which you already have tickets.
Are the performances venues accessible?
All venues are handicap accessible with designated handicap parking available. Patrons with special needs, or with any questions about accessibility, should call the NCMC office at (919) 301-8022 for assistance.
Who is your ticketing provider?
Learn more about ticketing here.