Streaming & Tickets

North Carolina Master Chorale is dedicated to providing access to choral music excellence during the COVID-19 pandemic. Since we are unable to host live concerts, our 78th season will be online only.

You may purchase tickets to our concerts here and view our free content here.

How Can I Watch?

Within 24 hours before the concert begins, all ticketholders will receive an email from North Carolina Master Chorale with a YouTube link to access the concert. If you have not received this link two hours before the concert starts, please contact Stephen.

If you click the email link before the concert start time, you will not be able to watch. Messiah Together will go live at 3:00pm, Dec. 6, and Joy of the Season will go live at 7:30pm, Dec. 15.

What Do I Need in Order to Watch?

We will use our YouTube page to stream the concerts. All you need is an internet connection and a computer, tablet, or mobile device!

Do I Need a YouTube Account?

No, you do not need an account or log-in. Simply open the link you receive via email.

Can I Share the Concert with Others?

We ask that ticketholders not forward their email or send the link to others who have not purchased tickets.

How Long Can I Access the Concerts?

Both concerts will be up on our YouTube page for at least two weeks, and you can watch them as many times as you would like in that time period.

Can I View the Concert on a Smart TV?

You can! Watch the short video below with quick tips on casting YouTube to your TV.

Or follow these instructions:

  1. Download the free YouTube App on your TV/streaming device and mobile device.

  2. Ensure your TV/streaming device and mobile device are on the same Wi-Fi network.

  3. While near your TV, click on the link in your email sent by the Symphony.

  4. On your mobile device tap the “cast” icon which is located on the right-hand side of your screen.

  5. Select your TV/streaming device from the device list that appears. The YouTube screen should now display on your TV!

Troubleshooting:

What if the button doesn’t show up?

  1. Make sure your smartphone or mobile device has Wi-Fi turned ON and is connected to the same Wi-Fi network as your Smart TV or streaming device.

  2. Make sure that the link opens up in the YouTube app on your smartphone or streaming device. You may have to manually do this by scrolling to the top of the screen and selecting the blue OPEN next to “Open in the YouTube app.”

I’m having trouble finding my Smart TV or Streaming Device listed once I hit the button.

  1. Follow the instructions in this short video to connect your TV with a code.

  2. After your device has linked, open the email with the concert link to access the performance!


What if I’m having trouble?

 

Here are a few suggestions for troubleshooting some issues.

The video is cutting out or freezing.

  • Restart your computer or open/close the app on your phone

  • Try using the link on a new internet browser or device

  • Close any other open programs or applications

  • Check your internet speed

  • Clear your browser history

  • Restart your router

  • Read this YouTube help article for more options

The audio is not synced with the video.

 

Refreshing your internet browser or YouTube app often fixes this issue. Read this YouTube help article for more options.

It’s after the concert’s start time, but it looks like the performance hasn’t begun.

 

Hit “refresh” on your internet browser, or close and reopen the app, to make sure.

 

My internet cut out during the concert.

 

If your internet cuts out and comes back on, you should be able to refresh your YouTube link and begin watching again. Note that the video may pick back up in real time, not where you left off.

 

YouTube is not working.

 

While YouTube is a reliable platform, it has occasionally experienced outages. If this occurs during our performance, we will post a message on our website alerting you of the outage and we will update the message when YouTube service returns. Be assured you will be able to access the complete performance at any time for 2 weeks following the initial livestream.

© 2020 by North Carolina Master Chorale

PO Box 562 | Raleigh, NC 27602

(919) 856-9700

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